Betting is entertainment — not a solution to life's problems. 9wickets believes every player should know their limits and play with enjoyment. We're committed to building an environment where responsible gaming isn't just a rule, but a culture.
Responsible Gaming is the mindset and set of practices that help a player enjoy betting as a healthy, controlled form of entertainment. At 9wickets, responsible gaming means knowing when to play, how much to play, and when to stop.
Many people in Bangladesh view online betting as a source of income — this is a misconception. Wins and losses are both part of the game. A responsible player is one who accepts losses and stays within their limits. 9wickets respects those players and is committed to creating a safe environment for them.
We believe responsible gaming is not a sign of weakness — it's the mark of a smart, self-aware player. That's why 9wickets provides a full suite of tools to help you stay in control at all times.
Our Commitment: 9wickets cares about more than just your wins — your mental and financial well-being matter just as much to us.
Read through the questions below. If you answer "Yes" to two or more, it may be time to seek help.
Are you repeatedly increasing your bets to try to recover losses?
Do you feel restless or irritable when you're not betting?
Have you lied to family or friends about your betting?
Have you ever used money meant for household expenses to place bets?
Have you tried to cut back or stop betting but couldn't?
Is betting affecting your work, studies, or relationships?
Are you betting to cope with stress or loneliness?
If you answered "Yes" to two or more questions, please reach out to our support team right away. We're ready to help — in Bangla, without any judgment.
Use these tools to manage your own gaming — on your terms, whenever you choose.
Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 7-day waiting period.
Instant EffectSet a limit on how much you can bet or lose within a given period — and keep yourself protected.
In Your Own ControlSet a time limit for each gaming session. You'll receive an automatic notification when your time is up.
Automated NotificationsTake a break for anywhere from 24 hours to 6 weeks. You will not be able to log in during this period.
Scheduled BreakDeactivate your account for anywhere from 6 months to permanently. No promotional offers will be sent during this period.
Long-Term ProtectionView a full history of all your bets, wins, losses, and deposits. Analyze your own gaming patterns.
Transparent InformationContact our 24/7 live chat support to activate any of these tools. Limit reductions take effect immediately, while increases require a 7-day reflection period.
Follow these practices for responsible gaming at 9wickets:
Before each session, set a firm limit on how much you're willing to bet — and stick to it, no matter how promising things look.
Set a time limit before you start playing. Set an alarm on your phone. Use the session time limit feature.
Losing is a normal part of betting. The most dangerous habit is chasing losses — placing more bets to recover money you've already lost.
Only bet with money you can afford to lose — funds that won't impact your household if they're gone. Never use money set aside for rent, food, or your children's education.
Never bet under the influence of alcohol or drugs. If you're under mental stress, address that first before placing any bets.
Take a break every hour. Extended sessions reduce focus and increase the likelihood of poor decisions.
Set a maximum daily deposit or bet amount. For most members, BDT 500–BDT 1,000 per day is recommended.
Set a cap on your total weekly spending. Use your daily limit as the basis for calculating your weekly budget.
Try to keep betting and other entertainment spending within 5% of your monthly income. This is a proven method for protecting your financial wellbeing.
We recommend avoiding betting sessions longer than 2 hours. Regular breaks help keep your mind fresh.
If you notice any of these signs, contact support right away: Chasing losses with more bets, hiding your betting from family, sleep disruption, mounting financial problems, and feeling uneasy when you're not betting — these are all warning signs.
We're here for you not just in words, but in action:
Age verification is carried out at registration and may be requested at any time. Accounts belonging to users under 18 are closed immediately.
During self-exclusion — or upon request — no promotional emails or notifications will be sent to you. We respect your decision.
We have a specially trained team dedicated to responsible gaming support — ready to help with empathy, in Bangla.
If our system detects unusual betting patterns, it automatically alerts the member and, where necessary, connects them with our support team.
We regularly send our members information and awareness messages about responsible gaming — because knowledge is the first step to protection.
9wickets' responsible gaming policy is regularly audited by international licensing authorities to ensure the highest standards are maintained.
Feeling like you need a break? The self-exclusion process is simple and immediate:
Go to the platform's live chat and say: "I want to self-exclude."
6 months, 1 year, 5 years, or permanent — choose what works best for you.
A brief identity verification will be carried out for your security. It only takes a few minutes.
Your account will be deactivated as soon as the request is confirmed. You will no longer receive any communications or promotions.
Your account cannot be reactivated before the self-exclusion period ends. This is by design, to protect you.
Playing within your limits doesn't mean less enjoyment — it ensures betting stays a part of your life for the long run. Join 9wickets and play safe.