Legal Documents

9wickets Terms & Conditions — Please read carefully before using the platform

This document constitutes a legal agreement between 9wickets and its members. Please read these terms carefully before using the platform — by registering, you are deemed to have accepted them.

Last updated: January 1, 2026

Important Notice: By accessing or using the 9wickets website or mobile platform, or by completing registration, you are deemed to have accepted these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy. We reserve the right to terminate any account that fails to comply with these terms.

1

General Terms & Conditions

9wickets (hereinafter referred to as the "Platform", "we", "us") is an international online betting and gaming service available to residents of select countries. Users from Bangladesh may register and use 9wickets; however, full responsibility for compliance with all applicable local laws rests solely with the user.

These Terms & Conditions ("Terms") form a legally binding agreement between 9wickets and you. By accessing, using, or completing registration on the platform, you are deemed to have accepted these Terms in full.

9wickets is a platform licensed and regulated by an international gaming authority. All operations are conducted in full compliance with the terms of our license.

These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail. However, the Bengali translation is kept up to date for the convenience of our Bangladeshi members.

2

Eligibility & Age Requirements

To register and participate on 9wickets, the following conditions must be met:

  • You must be 18 years of age or older.
  • You are of sound mind and are participating on the platform of your own free will.
  • You are not a resident of any country or region where online betting is completely prohibited.
  • You have not previously had any account on 9wickets cancelled or banned.

Access by minors is strictly prohibited. Any account found to be registered by someone under 18 will be immediately suspended and all balances may be forfeited. Proof of identity may be requested at any time for age verification.

9wickets may request a copy of your National ID, birth registration certificate, or passport for age verification purposes. Failure to provide the required documents may result in withdrawal processing being placed on hold.

3

Account Rules

Single Account Policy

Each user is permitted to hold only one account. Creating multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited. In the event of a violation, 9wickets reserves the right to close all associated accounts and forfeit any balances.

Accuracy of Account Information

All details provided during registration — including your name, mobile number, and payment information — must be accurate and up to date. Providing false information may result in account termination and the withholding of any pending withdrawals.

Password & Security

You are solely responsible for the security of your account. Do not share your password with anyone. If you notice any suspicious activity, contact our support team immediately.

9wickets supports two-factor authentication (2FA). We encourage all members to enable 2FA to enhance the security of their accounts.

4

Deposits & Withdrawals

Deposit Rules

  • Minimum deposit: BDT 200
  • Accepted payment methods: bKash, Nagad, Rocket, Bank Transfer
  • Deposits are generally credited to your account instantly.
  • All payments must be made from your own account — third-party payments are not accepted

Withdrawal Rules

  • Minimum withdrawal: BDT 200
  • Withdrawal processing time: typically 15–30 minutes (bKash/Nagad), or 1–2 business days for bank transfers.
  • Withdrawals can only be made using the same method as the original deposit.
  • Identity verification is mandatory for large withdrawal amounts

9wickets never charges withdrawal fees. However, your bank or mobile banking operator may apply their own fees — this is entirely subject to their own policies.

Anti-Money Laundering Policy

9wickets complies with international Anti-Money Laundering (AML) policies. If a suspicious transaction is identified, the account may be suspended for investigation and the relevant authorities may be notified.

5

Bonuses & Promotions

9wickets offers a variety of bonuses — including welcome bonuses, reload bonuses, cashback, and special event promotions. Each bonus comes with specific terms and conditions that should be read carefully before claiming.

Wagering Requirements

Wagering requirements must be fulfilled before any bonus winnings can be withdrawn. Full details of these conditions are listed on each bonus's Promotions page.

  • Welcome Bonus: The bonus amount typically requires a 20–30x wagering requirement
  • Free Spins: applicable to selected games only; winnings are generally subject to wagering requirements
  • Cashback bonuses: generally withdrawable directly, though specific time limits apply.

If bonus abuse is detected — such as repeatedly claiming the same bonus or collecting bonuses across multiple accounts — 9wickets reserves the right to cancel all bonuses and close the account.

9wickets reserves the right to modify, suspend, or cancel any promotional offer at any time. The validity period of bonus offers is generally stated clearly, and bonuses expire automatically once the period ends.

6

Betting Rules

General Betting Policy

Once a bet is confirmed in the 9wickets Sports Betting section, it cannot be cancelled — unless the event itself is cancelled or postponed. The Cash Out feature may be used to exit a bet within a specified timeframe.

  • Minimum bet: BDT 10 (may vary by game and market)
  • Maximum bet: varies by game and market — displayed on each bet slip
  • Odds changes: If the odds change before a bet is confirmed, the bet will be accepted at the updated odds.

If a Match Is Cancelled or Postponed

If a match or event is cancelled, all bets placed on that match will be considered void and the staked amount will be returned to the account. In the case of an accumulator bet, if one event is cancelled, that leg will be settled at odds of 1.00.

Bets Affected by Technical Issues

If a bet is incorrectly accepted due to a technical issue on the platform, 9wickets reserves the right to void that bet. The same policy applies in cases where incorrect odds have been displayed.

7

Fair Play Policy

9wickets is committed to ensuring fair and transparent gaming. All casino games on our platform use certified Random Number Generators (RNG), which are regularly audited by independent third-party organizations.

  • RTP (Return to Player) information for all slots is available in each game's description
  • Live Casino games are streamed directly from world-renowned game providers such as Evolution Gaming
  • There is no mechanism to interfere with or manipulate the outcome of any game.

The RNG system used by 9wickets is certified by international certification bodies. The outcome of every game is entirely random and not predetermined.

If any member attempts to gain an unfair advantage through fraud, manipulation, or any other dishonest means, 9wickets reserves the right to immediately close that account and void all associated winnings.

8

Responsible Gaming

9wickets believes that betting is a form of entertainment — not a solution to financial difficulties. Responsible gaming is at the core of what we do, and we are dedicated to helping members maintain healthy gaming habits.

Self-Control Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Bet Limit: Set a maximum betting limit for a defined period of time.
  • Self-Exclusion: Temporarily disable your account for a set period (from 1 week to permanent)
  • Cooling Off: Take a break for anywhere between 24 hours and 6 weeks

To use these tools, please contact our support team. After self-exclusion, a mandatory cooling-off period must be completed before any limits can be lifted.

Read the Responsible Gaming Policy
9

Privacy & Data Protection

9wickets protects your personal information with the highest level of confidentiality. We adhere to international data protection standards and will never sell your information to third parties.

  • Information provided at registration is used solely for account management and verification
  • Payment information is protected with bank-grade encryption
  • Information may be disclosed to regulatory authorities where required by legal obligation.

For more details, visit our Privacy Policy Read.

10

Account Closure & Termination

Closed by User

You may request to close your account at any time through our support team. Any available balance should be withdrawn before account closure (subject to wagering requirements being met).

Closed by 9wickets

9wickets reserves the right to close or suspend any account for the following reasons:

  • Terms violation (multiple accounts, false information, bonus abuse)
  • If fraudulent activity is detected
  • Failure to verify age
  • Suspected money laundering or other illegal activity
  • If your account has been inactive for an extended period (more than 12 months)

If an account is closed due to a terms violation, 9wickets reserves the right to forfeit the balance. If the closure is for a legitimate reason, the balance will be returned following verification.

11

Terms & Conditions Updates

9wickets reserves the right to update or modify these terms and conditions at any time. Members will be notified of significant changes via email or an in-platform notification.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Date of last update to these Terms & Conditions: January 1, 2026. If you require a previous version, please contact our support team.

12

Contact & Support

If you have any questions or need clarification regarding these Terms & Conditions, please contact the 9wickets support team:

  • Live Chat: 24/7 support available in Bangla
  • Email: [email protected] (response within 4 hours)

In the event of a legal dispute, resolution will first be attempted through direct negotiation. If a resolution cannot be reached, the matter will be handled in accordance with the rules of the licensing authority.

Terms & Conditions FAQ

Yes, you will be notified via your registered email or on the platform whenever significant changes are made. For minor updates, only the "Last Updated" date on the page may change.

Wagering requirements must be met before a bonus can be withdrawn. You can track your current wagering progress on the Promotions page or in your account panel. If you run into any issues, please contact live chat support.

Confirmed bets are generally non-cancellable. However, for live bets, you may be able to partially or fully exit a bet using the Cash Out feature — available while the match is in progress.

If the account was not closed due to a terms violation and you are cleared following an investigation, your balance will be refunded. Withdrawals may be placed on hold until the investigation is complete. Please contact support for further details.

Core Commitments of 9wickets

Complying with the terms is not just your responsibility — we have obligations to you as well:

Transparent & Fair Rules

All 9wickets rules are written in plain, straightforward English — no hidden terms. We believe transparency is the foundation of trust.

Fast & Secure Payments

We strictly adhere to all payment regulations. Receiving your winnings on time is our commitment to you.

User Protection

Our rules are designed to protect not just us, but your interests as well. In the event of a dispute, a fair resolution is always our goal.

Licensed & Audited

9wickets is an internationally licensed platform. Regular independent audits ensure integrity and fairness.

24/7 Bangla Support

If you have any questions about the rules, our live chat support is available anytime to help you out.

Regular Updates

We update our terms and conditions as needed in response to industry developments and user feedback.

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Done reading the terms? Join us now!

Now that you're familiar with the 9wickets Terms & Conditions, join the platform today. Start from as little as BDT 200 and claim a 100% welcome bonus.

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