We believe your personal data belongs to you. 9wickets collects that data solely to improve your experience — never to sell or misuse it. This policy is written in plain, straightforward language so every member can understand it.
Summary: 9wickets never sells your data to third parties. Your information is used solely for account management, payment processing, and service improvement.
This Privacy Policy ("Policy") governs the collection, use, and protection of data between 9wickets and users of our website or mobile platform. By registering with or using 9wickets, you agree to the terms of this Policy.
We understand how vital data privacy is in the digital age. That is why 9wickets collects only the information we truly need and safeguards it with the highest level of security. This policy has been built with the trust of millions of members in Bangladesh in mind.
This Policy is aligned with the international GDPR (General Data Protection Regulation) guidelines and applicable local data protection laws. For any questions, please contact our privacy team.
9wickets collects the following types of information, each serving a specific purpose:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Age & Identity Verification |
| Contact Information | Mobile number, email address | Account communications & notifications |
| Payment Information | BKash/Nagad number, bank account | Deposit & Withdrawal Processing |
| Transaction History | Bets, Wins, Deposits, Withdrawals | Record keeping and dispute resolution |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Preferred games, session duration | Experience enhancement & personalisation |
We collect only the data that is necessary. Sensitive information that is not required — such as religion, political views, or health details — is never collected.
Information is collected directly when you register on 9wickets, make a deposit or withdrawal, contact support, or participate in a promotion. This data is provided voluntarily by you.
Certain technical data is collected automatically while you use our platform — such as your device's IP address, browser type, and session information. This is primarily for security and fraud prevention purposes.
9wickets uses cookies to keep you logged in, remember your preferences, and improve service quality. For full details, see the Cookies section below.
9wickets uses your information for the following purposes:
9wickets never sells your data to advertisers or data brokers. Doing so would be against our core principles.
9wickets protects your data using industry-leading security technologies. Our security layers include:
Our security infrastructure follows the international ISO 27001 information security standard. Our data centres are monitored 24/7.
Please keep in mind — no one can guarantee complete security on the internet. Keep your password strong, never share it with anyone, and avoid logging in on public Wi-Fi.
Cookies are small text files that websites store on your device. 9wickets uses the following types of cookies:
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
9wickets does not retain data longer than necessary. Retention periods by data type:
When you request account closure, we delete your personal data as promptly as possible — however, certain information must be retained to meet legal retention requirements.
As a 9wickets member, you have the following rights regarding your personal data:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data in specific situations.
You may object to the processing of your information in certain circumstances.
You may request a copy of your data to download.
You may opt out of promotional emails and notifications at any time.
To exercise any of these rights, please contact our support team. We aim to respond within 72 hours.
Certain deletion requests may not be fully fulfilled due to legal obligations. In such cases, we will explain the reasons to you in detail.
9wickets strictly prevents anyone under 18 from registering. If an underage account is detected on the platform, it is immediately closed and no personal data is retained.
We urge parents to monitor their children's internet use and to use parental control software. If you suspect a minor has accessed 9wickets, please notify us immediately.
If anyone under 18 registers, it constitutes a serious breach of our Terms & Conditions. We reserve the right to request proof of identity for age verification at any time.
9wickets may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. For any significant changes, we will:
Continuing to use the platform after any changes means you accept the updated policy. We recommend visiting this page regularly to stay informed.
For any privacy-related questions, requests, or complaints, please get in touch with us:
Our privacy team takes your requests seriously and works to resolve them as quickly as possible. If our response does not satisfy you, you may escalate your complaint to the relevant regulatory authority.
9wickets protects your privacy not just in words, but in practice:
256-bit SSL/TLS encryption keeps all your transactions and personal data secure — bank-level protection, guaranteed.
9wickets never sells your data to advertisers or data brokers. That is a core principle we stand by.
Viewing, correcting, deleting, and downloading your data — we fully respect all your rights.
Data is managed in accordance with the international GDPR standard — the world's most stringent data protection regulation.
We respond to all data-related requests within 72 hours — clearly and straightforwardly.
We never collect more information than necessary. Data minimization is a core principle of ours.
Now that you know how 9wickets protects your privacy, go ahead and register — start your journey on Bangladesh's safest betting platform.